Browse by Topic
Find what you're looking for in our help categories.
Getting Started
Time to bring your music over. Add a few tracks, check the versions and get your catalogue organised. Contacts and catalogue information can follow when you're ready.
Your Music Library
Understand how tracks, versions, lyrics, voice notes, videos and files work together to keep every element of a song in one place.
Organisation & Discovery
Structure your catalogue with folders and playlists, use search and filters, and let audio analysis detect BPM, key, genre, mood, and instruments.
Around Locker
Home, Ideas, Briefs, Tasks, History and Trash, Insights and Sessions: the places around your music, and Locker for Mac and iPhone.
Collaboration & Sharing
Share tracks, work with collaborators and keep feedback attached to the right version. Choose a guide to get started.
People, Teams & Roster
Keep everyone you work with in one place, open your locker to a team, look after clients with a roster, and record the places where music gets made.
Kii
Ask Kii to find tracks, check credits or help organise your catalogue. Use plain language; the guide explains what it can change and when it asks you first.
Calendar
Your Google, Apple or Outlook calendar on Locker’s Calendar and Locker in yours, colours and reminders, and inviting people.
Connect Claude, ChatGPT & AI Apps
Link Claude, ChatGPT and other MCP-compatible AI apps to your catalogue so they can search, read, and (with your approval) update your tracks and playlists.
Account & Billing
Manage your account and plan. Find help with profile details, subscriptions, payments and receipts.
Video Tutorials
See how it works, step by step.
Getting Started with Locker
Smart Uploader Demo
Track Inspector Tour
Sharing & Collaboration
Lyrics Editor Overview
Kii AI Assistant
Still Need Help?
Can't find what you're looking for? Our support team is here to help.
Frequently Asked Questions
Everything you need to know about Locker.
Simply create an account and choose the plan that fits your needs. You can upgrade or downgrade at any time.
Yes! You can upgrade or downgrade your plan at any time. When upgrading, you'll be prorated for the remainder of your billing cycle. When downgrading, the change takes effect at the next billing date.
Locker is built with secure storage, encrypted transport, and permission controls so you can manage access to your music and collaborators.
We'll notify you when you're approaching your limit. You can upgrade your plan anytime for more storage, or manage your files to free up space.
Yes. Paying yearly saves 10% on every paid plan. See the Pricing page for current prices.
Yes, you can cancel your subscription at any time. You'll continue to have access until the end of your current billing period.